Effective Date of Current Policy: 10/08/2024
Introduction
Welcome to SmartDispute.com
This website is owned by Smart Dispute LLC and operated from the United States. Throughout the Site, the terms “we”, “us”, “Smart Dispute” and “our” refer to Smart Dispute LLC. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or when purchasing any of our products/services, you (“User”) engage in our “Services” and agree to be bound by the following terms of use/terms and conditions (“Terms”), including those additional terms and policies referenced herein and/or available by hyperlink.
PLEASE READ THE FOLLOWING TERMS AND DISCLAIMERS CAREFULLY BEFORE USING THE SERVICES. IF YOU DO NOT AGREE WITH THESE TERMS, OUR PRIVACY POLICY, OR ANY OTHER OF OUR POLICY, YOU SHOULD NOT USE THE SERVICES.
General Information
a.
About. Smart Dispute provides Credit Repair, Credit Consulting, Credit Education, and Dispute Management services. We intend to help improve your credit by challenging and removing negative items holding back your credit scores. To find out more information about what we do, please refer to our website.
b. Sole discretion. We reserve the right to add/discontinue any product or service anytime at our sole discretion.
Eligibility
The purchase of products through Smart Dispute is strictly limited to parties who can lawfully enter into and form contracts on the Internet. If you are under age 18, you may only use the Services with the consent of your parent or legal guardian. Please be sure your parent or legal guardian has reviewed and discussed these Terms with you.
General Terms
a. Clients will be charged either $99/$149/$199 USD (less discount) when they sign up which includes the First Work Fee.
b. After that, clients will automatically be charged either $99/$149/$199 per month (less discount) until the client cancels the automatic monthly subscription.
c. Your subscription will continue automatically unless and until you cancel or your service is suspended or discontinued by Smart Dispute. If you cancel your subscription in between, cancellation will be effective at the end of the current monthly period; you will have continued access to your subscription for the remainder of that period, but you will not receive any refund.
Pricing Policy
We may need to make changes to the price of some of our products/services. When this happens, we will update the prices on our website. If you had placed your order for a product/service before the price change, the price will be as stated on our website at the time when you had purchased the service.
Refund Policy
Errors and Omissions
Smart Dispute will not be liable for any delays, inaccuracies, errors or omissions in any such product, service, content posted, or in the transmission or delivery of all or any part thereof, or for any damages arising therefrom.
Permitted use
You agree to use the Site and the Services only for purposes that are permitted by these Terms of Use and in compliance with all applicable laws, regulations, and generally accepted practices or guidelines in the relevant jurisdictions. You may only use the Site and Services for your non-commercial, non-exclusive, non-assignable, non-transferable, and limited personal use, and no other purposes.
You will not (and will not attempt to):
a. Access any of the Services by any means other than through the interface that is provided by Smart Dispute;
b. Gain unauthorized access to Smart Dispute’s computer system or engage in any activity that interferes with the performance of, or impairs the functionality or security of the Site, the Services, Smart Dispute’s networks, and computer systems;
c. Access any of the Site or the Services through any automated means or with any automated features or devices (including use of scripts or web crawlers);
d. Access or collect any personally identifiable information, including any names, email addresses or other such information for any purpose, including, without limitation, commercial purposes;
e. Reproduce, duplicate, copy, sell, trade, or resell any aspect of the Site or the Services for any purpose; and
f. Reproduce, duplicate, copy, sell, trade or resell any products or services bearing any trademark, service mark, trade name, logo or service mark owned by Smart Dispute in a way that is likely or intended to confuse the owner or authorized user of such marks, names or logos.
Payment
Our Site accepts all major payment methods which include:
Visa (credit and debit cards)
MasterCard (credit and debit cards)
American Express (credit and debit cards)
Discover (credit and debit cards)
Any other payment method displayed on our Site.
We reserve the right to add or change our payment methods at sole discretion anytime.
Limited License and Site Access; Acceptable Use
You may not: (a) resell or make any commercial use of this Site or any of the contents of this Site; (b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert any of the contents of this Site not intended to be so read; (c) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of the contents of this Site in any form or by any means; or (d) use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods on the contents of the Site or to collect any information from the Site or any other user of the Site.
You use this Site at your own risk. You agree that you will be personally responsible for your use of this Site and all of your communication and activity on this Site. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the Terms and Conditions, we may deny you access to this Site on a temporary or permanent basis and any decision to do so is final.
Accounts, Registrations, and Passwords
If you use this Site and such use requires setting up an account and/or password(s), you are solely responsible for maintaining the confidentiality of your account and password(s) and for restricting access to your computer. If you open an account, register, or otherwise provide us with any information, you agree to provide us with current, complete, and accurate information as requested by any forms. Smart Dispute is not responsible for any errors or delays in responding to any inquiry or request caused by any outdated or incorrect information provided by you or any technical problems beyond the control of Smart Dispute. You acknowledge and agree that any login, identifier, or password issued in connection with this Site (each a "Password") is confidential information and must be kept secure. You may not disclose such a Password to another person or entity or permit another entity to access the Site using such a Password. You must notify Smart Dispute immediately of any breach of security or unauthorized use of your account. Smart Dispute cannot be responsible and disclaims all liability in connection with the use of any information that you post or display on this Site.
Intellectual Property Rights
Your use of the Site and its contents grants no rights to you concerning any copyright, designs, and trademarks and all other intellectual property and material rights mentioned, displayed, or relating to the Content (defined below) on the Site. All Content, including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site, are protected by national intellectual property and other laws. Any unauthorized reproduction, redistribution or other use of the Content is prohibited and may result in civil and criminal penalties. You may use the Content only with our prior written and express authorization. To inquire about obtaining authorization to use the Content, please contact us at help@smartdispute.com
In addition to the intellectual property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio, or text on the Site.
Monitoring Activity
Smart Dispute has no obligation to monitor this Site or any portion thereof. However, we reserve the right to review any posted content and remove, delete, redact or otherwise modify such content, in our sole discretion, at any time and from time to time, without notice or further obligation to you.
Digital Millennium Copyright Act
Smart Dispute expects all users to respect the intellectual property rights of others. Smart Dispute may remove material that appears in its sole discretion to infringe upon the intellectual property rights of others and we will terminate the access rights of any repeat infringer. If you are a copyright owner or an agent thereof and believe that any Content infringes upon your copyrights, you may notify us at legal@smartdispute.com. The notification must include the following information: physical or electronic signature of the owner or authorized agent of the owner of the allegedly infringed work; identification of the allegedly infringed work; identification of the material that is claimed to be infringing and reasonably sufficient information for Smart Dispute to locate the material; contact information of the notifying party, such as an address, telephone number, and email; a statement that the notifying party has a good faith belief that the use of the material in the manner complained of is not authorized by the owner of the allegedly infringed work, its agent or the law; and a statement, under penalty of perjury that the information in the notification is accurate and the notifying party is the owner or authorized agent of the allegedly infringed work.
Disclaimer
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, SMART DISPUTE EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING ANY (A) WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE AS TO THE SITE AND ITS CONTENT, INCLUDING THE INFORMATION, DATA, SOFTWARE, OR PRODUCTS CONTAINED THEREIN, OR THE RESULTS OBTAINED BY THEIR USE OR AS TO THE PERFORMANCE THEREOF, (B) WARRANTIES OR CONDITIONS ARISING THROUGH COURSE OF DEALING, AND (C) WARRANTIES OR CONDITIONS OF UNINTERRUPTED OR ERROR-FREE ACCESS OR USE. THE SITE AND ALL CONTENTS THEREIN AND COMPONENTS THEREOF ARE PROVIDED ON AN “AS IS” BASIS AND YOUR USE OF THE SITE IS AT YOUR OWN RISK.
Limitation of Liability
You agree that in no event shall Smart Dispute be liable to you, or any third party, for any lost profits, incidental, consequential, punitive, special, or indirect damages arising out of or in connection with the Site or the Terms and Conditions, even if advised as to the possibility of such damages, regardless of whether the claim for such damages is based in contract, tort, strict liability or otherwise. This limitation on liability includes, but is not limited to, any (i) errors, mistakes, or inaccuracies in any Content or for any loss or damage of any kind incurred by you as a result of your use of or reliance on the Content; (ii) the transmission of any bugs, viruses, Trojan horses or the like which may infect your equipment, failure of mechanical or electronic equipment; (iii) unauthorized access to or use of the Site or Smart Dispute's secure servers and/or any personal information and/or financial information stored therein; or (iv) theft, operator errors, strikes or other labor problems or any force majeure.
Indemnification
You agree to indemnify and hold Smart Dispute and its subsidiaries, affiliates, officers, directors, agents, and employees, harmless from and against any suit, action, claim, demand, penalty or loss, including reasonable attorneys’ fees, made by or resulting from any third party due to or arising out of your use of the Site, breach of the Terms and Conditions or the materials it incorporates by reference, or your violation of any law, regulation, order or other legal mandates, or the rights of a third party.
Dispute Resolution and Governing Laws
Children
You may not use or engage with our website if you are under 18 years of age. If you use or engage with the website and are under 18 years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the website, you also acknowledge and agree that you are permitted by your jurisdiction’s applicable law to use and/or engage with the website.
Privacy and Cookies
Links To Other Web Sites
Our site may contain links to third-party web sites or services that are not owned or controlled by us. Smart Dispute has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Smart Dispute shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Changes
We reserve the right to update and revise these Terms and Conditions at any time. You will know if these Terms and Conditions have been revised since your last visit to the website by referring to the "Effective Date of Current Policy" date at the top of this page. Your use of our Site constitutes your acceptance of these Terms and Conditions as amended or revised by us from time to time, and you should, therefore, review these Terms and Conditions regularly.
Electronic Communications
When you visit the Site or send us emails and/or any form of communication, you are communicating with us electronically. In doing so, you consent to receive communications from us electronically via phone, email, text and/or auto dialer. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication is in writing.
Severability
If any of these Terms and Conditions shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining terms or conditions.
Force Majeure
Smart Dispute is not liable for any delays caused by circumstances beyond Smart Dispute’s control, e.g. general labor dispute, extreme weather, acts of war, fire, lightning, terrorist attacks, changed governmental orders, technical problems, defects in power- /tele-/computer communications or other communication and defects or delays in the service by sub-suppliers due to circumstances set forth above.
Entire Agreement
These Terms and Conditions set forth the entire understanding and agreement between you and Smart Dispute concerning the subject matter herein and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written concerning the Site. A printed version of these Terms and Conditions and any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved. You may not assign the Terms and Conditions, or assign, transfer or sublicense your rights therein. A failure to act concerning a breach by you or others does not waive Smart Dispute's right to act concerning subsequent or similar breaches.
Term and Termination
This agreement becomes effective the date that you first access the Site and remains effective until it is terminated consistent with its terms. Violations of this agreement may result in the immediate termination of this agreement and denials or terminations of your access to the Site. Such restrictions may be temporary or permanent. Upon termination, your right to use this Site shall be revoked. All disclaimers, limitations of liability, indemnities, and rights of ownership and licenses to Smart Dispute shall survive any termination.
Disclaimer for Money-Back Guarantee
At Smart Dispute, our mission is to help you remove questionable negative items from your credit report. While we strive for success, the process isn’t always an exact science, and there may be instances where we’re unable to achieve the desired outcome. However, our clients are covered by our 90-Day Money-Back Guarantee. If you sign up for our services and don't see any questionable or negative items removed or updated within 90 days, or an increase in your credit score, you’ll be eligible for a full refund. Keep in mind, this doesn’t guarantee your credit will be fully repaired in that time frame, but you should notice improvements or item removals—otherwise, we’ll give you your money back (subject to the terms outlined below). To request a refund, simply contact our
Client Support team so we can start the process.
The Smart Dispute 90-Day Money-Back Guarantee is subject to the following terms and conditions:
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The refund eligibility period begins after 90 days. You must remain actively enrolled in the program for at least 90 days. Cancelling or failing to make payments during this period will void the guarantee.
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No new negative trade lines have been added to your credit report after starting the program.
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You must ensure that all payments to Smart Dispute are made on time, as outlined in your agreement.
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You are required to provide proof of identity (such as a driver’s license and social security card) within five (5) days of your enrollment date by uploading to your secure Client Portal.
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After requesting a refund, Smart Dispute will have thirty (30) days to review your credit profiles, audit your account, and confirm that no negative items were removed or updated. An active credit monitoring account is required to complete this verification process.
Contact Us
For any questions, complaints, and queries or to report any violations, kindly send an email to:
help@smartdispute.com